Privacy Policy
Last Updated: 2026
Golden Orient Bristol ("we," "us," "our," or "Company") operates the goldenorientbristol.co.uk website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other contact details you voluntarily provide through forms or enquiries.
- Technical Data: IP address, browser type, device type, operating system, and referral source.
- Usage Data: Pages visited, time spent on pages, links clicked, and interactions with Site content.
- Cookies: We use cookies and similar tracking technologies to collect usage patterns and preferences (see Cookie Policy section).
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to understand Site usage patterns.
- Affiliate tracking and commission management related to Grosvenor Casino referrals.
- Site improvement and optimization of user experience.
- Responding to enquiries and providing customer support.
- Compliance with legal obligations and fraud prevention.
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track user behaviour to improve Site performance.
- Affiliate Cookies: Enable tracking of referrals to partner casinos for commission purposes.
- Marketing Cookies: Used for targeted advertising and retargeting campaigns.
You may opt-out of non-essential cookies through your browser settings or by using our cookie consent tool. However, disabling essential cookies may impair Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including Grosvenor Casino and other affiliate partners. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.
Your Rights
Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have the following rights:
- Right of access to your personal data.
- Right to rectification of inaccurate data.
- Right to erasure ("right to be forgotten") in certain circumstances.
- Right to restrict processing of your data.
- Right to data portability.
- Right to object to processing, including for direct marketing purposes.
- Rights related to automated decision-making and profiling.
To exercise these rights, please contact us using the details in the Contact Us section.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Usage and analytics data are typically retained for up to 24 months. You may request deletion of your personal data at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data breach, please contact us:
Email: privacy@goldenorientbristol.co.uk
Website: goldenorientbristol.co.uk
We will respond to your request within 30 days as required by applicable data protection law.